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PostPosted: Wed Mar 19, 2014 12:00 pm 
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Joined: Wed Mar 19, 2014 11:52 am
Posts: 1
The heatmap seems to be missing a video that is embedded into the page, which completely throws off the rest of the heatmap.
The pages which contain Youtube videos are showing up correctly, but for some reason my other embeds aren't showing up.

Heatmap: http://puu.sh/7Bu8H.jpg
Actual page: http://puu.sh/7Bua1.jpg


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PostPosted: Thu Mar 20, 2014 2:11 am 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello ambersz,

Please use this link: http://subs.clicktale.net/CustomerSupport.aspx?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Erez
ClickTale Support


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