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PostPosted: Sat Apr 19, 2014 12:12 pm 
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Joined: Sat Apr 19, 2014 12:03 pm
Posts: 1
Hi there,

today i started to use clicktale.
Everything seems great but the problem is that it is not recording an exit popup appearing on my page.
You can see the demo of this popup her (since i am using this script).
http://wppopupmagic.com/exit-popup-plugin-for-wordpress/

The popup appears when an user tries to leave the page... and i would need it to be visible in the recorded videos too.

is there a way to fix it?

thanx


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PostPosted: Tue Apr 22, 2014 12:59 am 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello lampodiiluce,

Thank you for contacting ClickTale's support.

I saw that you have already opened a support ticket, which has been assigned to me.

I am investigating your issue and will get back to you as soon as I have a solution.

Erez
ClickTale Support


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