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PostPosted: Tue May 20, 2014 8:25 am 
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Joined: Mon May 12, 2014 5:54 am
Posts: 3
Hi,

I'm having trouble starting a recording session on our booking engine pages, beginning with the page path: http://fe.avvio.com/convert/site/Gresham%20Dublin/en/index.php

Clicktale does not register this as a valid URL type, is there any way around this?

Regards,
Daniel Reeves


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PostPosted: Tue May 20, 2014 8:40 am 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello Daniel,

Please use this link (while logged into your ClickTale account): http://subs.app.clicktale.com/CustomerS ... x?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Erez
ClickTale Support


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