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How to set up recording on a page with an uncommon url
http://forums.clicktale.com/viewtopic.php?f=1&t=275179
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Author:  danielreeves [ Tue May 20, 2014 8:25 am ]
Post subject:  How to set up recording on a page with an uncommon url

Hi,

I'm having trouble starting a recording session on our booking engine pages, beginning with the page path: http://fe.avvio.com/convert/site/Gresham%20Dublin/en/index.php

Clicktale does not register this as a valid URL type, is there any way around this?

Regards,
Daniel Reeves

Author:  erezmarinov [ Tue May 20, 2014 8:40 am ]
Post subject:  Re: How to set up recording on a page with an uncommon url

Hello Daniel,

Please use this link (while logged into your ClickTale account): http://subs.app.clicktale.com/CustomerS ... x?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Erez
ClickTale Support

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