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PostPosted: Tue May 27, 2014 8:07 pm 
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Joined: Sun May 25, 2014 11:16 pm
Posts: 1
HI ,
Currently I am using Click Tale Free plan
1. I need to block all IP apart form US fro click tale recording features means ,our client are from US only so we just want to analysis them ,So is that possible with Click tale to do something like that just allow only one country IP address.
2. IN plans section for free its showing 5000 recording but when I have created project It was showing 170 recordings & its showing you have up with your recording limit in my project ,Please tell me about that.

Thanks!!!!!!


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PostPosted: Tue May 27, 2014 11:38 pm 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello ankitjaiswal250190,

My name is Erez and I am a Support Engineer at ClickTale.

1. In order to record only visitors that originate for the US, please refer to the following Wiki article:

http://wiki.clicktale.com/Article/PHP_control_script
http://wiki.clicktale.com/Article/PHP_c ... try_filter (see Example 2: Recording by visitor country)

2. Its 5000 monthly recordings, divided by days of the month, its approximately 170 recordings per day.

Best Regards,
Erez

ClickTale Support.


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