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 Post subject: Incorrect project id
PostPosted: Wed Sep 24, 2014 1:40 am 
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Joined: Wed Sep 24, 2014 1:38 am
Posts: 1
Every time i do a check i get this error

ClickTale script does not match your project ID xxxx
Every script is matched up with a specific project ID. To make sure you are recording the right pages into the right project. Regenerate the code here and re-install on your site.

i have generated the script over and over (it stays the same every time)


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 Post subject: Re: Incorrect project id
PostPosted: Wed Sep 24, 2014 2:21 am 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello Khayman101,

Please use this link (while logged into your ClickTale account): http://subs.app.clicktale.com/CustomerS ... x?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Erez
ClickTale Support


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