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PostPosted: Wed May 09, 2007 3:44 pm 
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Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
Some password protection schemes are based on session state. Session state is the data your webserver keeps on each user. This data is kept internally and is not accessible to ClickTale during the caching phase of the recording. As a result you will see a different content during playback than expected or you might see a warning messages saying that caching has failed.



If you are using some other webserver/programming language combination you are welcome to port the samples and post them in the forum.

Another option is to use our API to pass various additional data to our caching process via the ClickTaleFetchFrom variable.

Finally, you can use the ClickTaleUploadPage method from the API to record the content directly from the client side. This option will put additional stress on the client side and is therefore less favorable.

ClickTale Team.


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