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PostPosted: Sat Dec 08, 2007 12:59 pm 
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Joined: Mon Jan 01, 2007 1:14 pm
Posts: 13
ClickTale's subscription management, billing and credit card processing is done with PayPal.
To cancel your account, go to https://www.paypal.com/cgi-bin/webscr?c ... cktale.com, you will then be redirected to PayPal to confirm.
Alternatively you can go to the "Subscription management page" (http://subs.clicktale.net/Plans.aspx) in your ClickTale account and click "Cancel Subscription"
After you cancel your paid subscription, you will automatically be downgraded to a Free account.

Also, please send us a note and let us know why you decided to cancel your subscription!

Regards,
Tal


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