ClickTale Support Forums

All times are UTC - 6 hours



Post new topic Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Sat Apr 26, 2008 3:27 pm 
Offline
Site Admin

Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
The N/A, not available, mouse icon means that ClickTale is unable to track the mouse at that time. For example ClickTale is unable to track the mouse when the mouse is over some other window. The icon represents the last known position of the mouse.

Possible cases include:
    User is interactive with another window that is covering the current window.
    User has the page minimized or in the background.
    User is interacting with a dialog (such as a save dialog).
    User is browsing a right click menu.
    etc...


Top
 Profile  
 
 Post subject:
PostPosted: Sat Apr 26, 2008 3:28 pm 
Offline
Site Admin

Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
Further discussion is available here: http://forum.clicktale.net/vi ... php?p=1093


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC - 6 hours


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group