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PostPosted: Sat Sep 27, 2008 5:22 pm 
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Site Admin

Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
On September 28 between 2:00AM and 7:00AM Central Time (CDT), ClickTale will perform a planned system upgrade. The exact schedule may change and will be updated in this thread.

During this period there might be times when ClickTale will stop creating new accounts, will stop processing new incoming recordings or the service will be off-line or unstable.
We will try to minimize the amount of downtime as much as possible.

There will be no impact on our customers' websites during the upgrade period. If you encounter any unexpected errors, please send an email supp...@clicktale.com .

We apologize for any inconvenience which this process may cause you.

Regards,
The ClickTale Team


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PostPosted: Sun Sep 28, 2008 6:13 am 
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Site Admin

Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
Update started at around 5AM CDT and is still in progress.

Thank you for your patience.


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PostPosted: Sun Sep 28, 2008 11:52 am 
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Site Admin

Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
Update finished around 10:00am CDT. System operating correctly. Please report any issues via regular support channels.

Regards,
ClickTale team.


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