On Thursday morning, October 10 between 05:00am and 09:00am UTC, ClickTale's hosting facilities will perform a planned network maintenance. The exact schedule may change and will be updated in this thread.
While the maintenance window is set for 4 hours from 10-Oct-2013 05:00 - 09:00 UTC (12:00AM - 5:00AM 10/10/2013 CDT datacenter local time), we expect the individual disruptions to last less than 30 minutes each, with the remaining time allotted for verifying that full functionality has been restored and correcting any outlying issues after the changes have been applied.
In a disruption that period, your account will be inaccessible or the service will be off-line or unstable. We will try to minimize the amount of downtime as much as possible.
There will be no impact on our customers' websites during the upgrade period. If you encounter any unexpected errors, please send an email to netw
...@clicktale.com .
We apologize for any inconvenience which this process may cause you and hope you will enjoy the improved system.
Regards,
The ClickTale Team