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PostPosted: Mon Feb 22, 2010 9:43 am 
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Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
On Tuesday morning, February 23, between 3:00AM and 7:00AM Central Time (CT), ClickTale will perform a planned system upgrade. The exact schedule may change and will be updated in this thread.

During this period there might be times when ClickTale will stop creating new accounts, will stop processing new incoming recordings or the service will be slower, off-line or unstable. We will try to minimize the amount of downtime as much as possible.

There will be no impact on our customers' websites during the upgrade period. If you encounter any unexpected errors, please send an email to syst...@clicktale.com .

We apologize for any inconvenience which this process may cause you and hope you will enjoy the improved system.

Regards,
The ClickTale Team


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PostPosted: Tue Feb 23, 2010 7:13 am 
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Joined: Wed Mar 25, 2009 7:17 pm
Posts: 213
We estimate that the system upgrade will take an additional hour (until 9:00AM EST / 2:00PM GMT). We apologize for the delay, and we are trying our best to complete to upgrade promptly.


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