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PostPosted: Mon Jul 28, 2008 12:31 pm 
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Joined: Thu Jun 26, 2008 8:38 am
Posts: 7
I understand that recording sensitive information on pages occurs using Clicktale, but given the liability of recording credit card numbers we are going to have to leave the tags off of our payment page. This will stop the recording as users go on. We will never get to see a full checkout session. It isn't practical to mask the credit card numbers as users need to see what they've typed.

It would be really helpful to have the option to not record typed input on certain pages as specified in either the tag or in the UI. Or even allowing the recordings to skip over those pages could work.

Andrew


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PostPosted: Tue Jul 29, 2008 4:38 am 
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Joined: Fri Jul 21, 2006 2:39 pm
Posts: 1206
Location: Israel
Explained here: http://forum.clicktale.net/vi ... .php?t=193


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PostPosted: Tue Jul 29, 2008 6:40 am 
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Joined: Thu Jun 26, 2008 8:38 am
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Thanks.


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