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PostPosted: Wed Jan 08, 2014 11:54 pm 
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Joined: Wed Jan 08, 2014 11:50 pm
Posts: 1
Hi there!

I've added the tracking codes to an internal page but not to the root domain, since I'm only interested in tracking that specific page.
Upon testing the code with the automated tool I get a message stating that it's not correctly installed. This is, I assume, because it only looks for it in the root domain...
Will it still work or do I need to change something?

Thanks!


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PostPosted: Thu Jan 09, 2014 3:27 am 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello akiku,

Please use this link: http://subs.clicktale.net/CustomerSupport.aspx?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Erez
ClickTale Support


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