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PostPosted: Sat Feb 15, 2014 11:53 am 
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Joined: Sat Feb 15, 2014 11:29 am
Posts: 2
Hello,

My website is upgradeswap.com and I want recordings to be shown for the sell page on my site.

I have users from my ads on Google directed to my sell page which is upgradeswap.com/#sell but when I go view the recordings it just shows white instead of the sell page. At times it will just show the home page so I'm a little confused.

How do I fix this?

Thanks


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PostPosted: Mon Feb 17, 2014 4:50 am 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello UpgradeSwap,

Please use this link: http://subs.clicktale.net/CustomerSupport.aspx?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Finally, in order to improve the level of support, Please grant me access to your account by following the instructions specified here: http://wiki.clicktale.com/Article/Account_access

Please note that lack of access to your account may diminish the level of support we can provide.

Erez
ClickTale Support


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PostPosted: Tue Feb 18, 2014 1:39 pm 
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Joined: Sat Feb 15, 2014 11:29 am
Posts: 2
Thank you. I granted you access to the account.

I uploaded the screen shot. It doesn't show the sell page correctly like it is at upgradeswap.com/#sell


Attachments:
Sell Page Blank.jpg
Sell Page Blank.jpg [ 206.1 KiB | Viewed 2802 times ]
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