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PostPosted: Tue Mar 11, 2014 10:14 am 
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Joined: Wed Feb 26, 2014 1:59 am
Posts: 2
Hi i try use your service in my local machine.
I created new project with correct url (http://somelocalsite.local).
After that i append code fragments from my application account to my local site.

But when clicktale sdk sent request http://www02.clicktale.net/i/36379.gif?r=0.5&UID=114416986.836996146&new&1073582193
I got error:
Quote:
Status Code:404 2


When I remove Referer request return 200 OK.

Installation test write error in debbuger:
Quote:
Insatllatoin Test Error: SyntaxError: Unexpected token ! Message: !_{h:'recorderFrame'}


Can You help me ? Where I can read about status 404 2 ?


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PostPosted: Wed Mar 12, 2014 11:32 am 
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Joined: Wed Nov 02, 2011 1:39 am
Posts: 128
Hello burlakilia,

The 404 2 error you received means that you don't have the necessary domain checked for recording. You can configure it by going to the "Manage Domains" section of your account (via the left pane menu on your main account page).

If you still can't get it to work, please use this link: http://subs.clicktale.net/CustomerSupport.aspx?ticket=s to send a ticket to our support team, so we can investigate this matter further.
Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

When submitting the inquiry, please make sure to grant access to support.

Thank you.

Sergei


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