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PostPosted: Fri Mar 21, 2014 7:19 am 
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Joined: Fri Mar 21, 2014 7:13 am
Posts: 1
Hello,
When i try to preview my site heatmap, all of my content is displayed with ?????? instead of text. The site language is in Russian. What setting should i adjust in order for my characters to display properly. Is there a charset setting that i am missing somewhere?


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PostPosted: Fri Mar 21, 2014 7:55 am 
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Joined: Fri Nov 11, 2011 3:18 am
Posts: 31
Hello and thanks for posting on our forum.

Please go ahead and open a support ticket with us using the following link:
http://subs.clicktale.net/CustomerSupport.aspx?ticket=s

Once received we will get back to you as soon as possible.

Thanks again and best regards,
Alex K
ClickTale Support


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