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PostPosted: Thu May 01, 2014 4:50 pm 
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Joined: Thu May 01, 2014 4:47 pm
Posts: 1
Hi I am having trouble implementing clicktales with ms MVC5.

I have followed the various instructions under asp.net however I am getting a 404 when browsing to the ClickTaleDebug.ashx page.

My settings look like this:

<ClickTale.IntegrationModuleSettings
ScriptsFile="~\Scripts\ClickTaleScripts.xml"
DoNotProcessCookieName="WRUID"
DoNotProcessCookieValue ="0"
MaxCachedPages="100"
AllowedAddresses ="*.clicktale.net"
LogFileNameMask="~\ClickTaleLog{0}.txt"
AllowDebug = "true"/>

I can confirm that I can browse to my script file above.

The logfile is also not being created.

Does anybody know what I should look into next or if there are specific instructions for implementing clicktales on mvc5?


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PostPosted: Thu May 01, 2014 11:01 pm 
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Joined: Mon Oct 21, 2013 6:07 am
Posts: 59
Hello jamesla,

Please use this link: http://subs.clicktale.net/CustomerSupport.aspx?ticket=s to send a ticket to our support team, so we can investigate this matter further.

Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

Erez
ClickTale Support


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