ClickTale Support Forums

Is is possible somehow to not record specific countries? My Online Shop is only for Switzerland, so I don't want to track people from other countries, for example Israel. As I'm on the free plan with limited track, it would be great to set just Switzerland..

Thanks

Hello,

My name is Erez and I am a Support Engineer at ClickTale.

You can record from only specific countries using the PHP control script:

http://wiki.clicktale.com/Article/PHP_control_script

http://wiki.clicktale.com/Article/PHP_c ... try_filter (using the HTTP mode)

The below example is a good reference as to how this specific filter is used.

Example: Recording visitors only from Switzerland

script = "http://cdn.clicktale.net/WRe.js"

[country]
filter = "whitelist"
mode = "http"
db_path = "http://api.hostip.info/country.php"
[country_list]
country1 = "CH"